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Your Best IT Friend Poll
How did you find this tool usful? » read more / view comments

Great! Works like a Charm
100% [ 1 votes ]
Worked Partially
0% [ 0 votes ]
Completely Failed
0% [ 0 votes ]
Don't understand how to use it
0% [ 0 votes ]
cast your vote » 1 total votes

Author Message
Jack Bezalel
Group Administrator

"JackMrk"


Subject: What to do when you can't un-install a Windows program?
posted Sunday, August 17th 2008 @ 3:55 AM

Ever tried to uninstall a misbehaving program and failed?
Thought about buying such a tool?
Here is a free Microsoft tool not many know about that can help you and you can try it before buying such a tool:
It's called "Windows Installer CleanUp Utility"

Here is How to use it Information: http://support.microsoft.com/kb/290301

I have used this tool several times and had no issues.
But READ CAREFULLY THE warning notes in the information page before you use it.
It says there you may need to re-install programs associated to the one's you are trying to uninstall.
Microsoft say"We recommend that you do not use this utility with 2007 Office system products".
My recommendation is to use this tool for non-Microsoft products as well as for programs that are not buncdled  with other programs and only when the regular Microsoft "Remove Programs" option does not work for you.

Also, since you get into situations where the regular Windows "Remove Program" fails, your system is probably abit messed already, then you better have a backup image of your system done or at least XP Recovery Checkpoint done, BEFORE you try to Uninstall anything.
If all this sounds worrying, note that tools for uninstall that you pay for, may have issues as well with a PC that is messed. So doing a backup or recovery checkpoint is a good practice anyway.
More on this in future threads.
Yours,
Jack.

Patricia Salamone

"4thstreet"


Subject: RE: What to do when you can't un-install a Windows program?
posted Sunday, August 17th 2008 @ 2:00 PM

What would you suggest if the backup or recovery checkpoint doesn't work on the computer?

Jack Bezalel
Group Administrator

"JackMrk"


Subject: RE: What to do when you can't un-install a Windows program?
posted Monday, August 18th 2008 @ 12:08 PM

Hey Pat,

Very Good question!

I have posted a short article in regards to additional options to deal with this situation at my blog on:

http://www.bestitfriend.org/blog/2008/08/18/computer-fix-how-to-deal-with-a-program-that-fails-to-uninstall-while-you-have-no-backup/

Do let me know if this helps...

Yours,

Jack.

Patricia Salamone

"4thstreet"


Subject: RE: What to do when you can't un-install a Windows program?
posted Monday, August 18th 2008 @ 2:10 PM

Thanks!

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